TQM - Total Quality Management
TRAINING DURATION :
12 hours | 2 days Training class room/Online, Day Friday - 9.15 am to 4.15 pm, Evening 5 pm to 10pm (Friday)
About the Course :
What is the course about? Total Quality Management combines both philosophy and methodology to present a uniquely powerful approach to management. This workshop covers both TQM philosophy and its practical methods including key concepts, tools, and analytical processes. Total Quality Management (TQM) has been one of the most influential methods used in managing business processes over the last 30 years. It has been incorporated as a vital component, in the management systems of some of the world's most successful enterprises. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations
The Importance of Total Quality Management :
Total Quality Management is a unified approach to managing and continuously improving all aspects of production, such as raw material sourcing, fabrication, distribution, and sales. Developed in the second half of the 20th century, the idea of Total Quality Management continues to be relevant today because of its compelling emphasis on detailed supply chain monitoring and continuous reevaluation of its processes, all in an effort to:
- Reduce product defects
- Minimize production waste, and
- Discover potential areas for improvement and innovation.
Why you should attend the course? :
- Adopt TQM as a fundamental business strategy
- Communicate the importance of customer focused TQM
- Use seven QC tools for data collection and analysis
- Implement a business strategy driven by Total Quality Management (TQM)
- Accomplish the cultural transformation necessary for successful implementation of total quality practices
Certificate :
Certificates will be issued to the participants those completing the examination after completing the training course.
- The History of TQM
- TQM Philosophy
- The Eight Elements Of TQM
- QC circle concept
- Flow Charts
- Cause and Effect , Fishbone, Ishikawa Diagram
- Histogram or Bar Graph
- Check Lists/ Check Sheets
- Pareto Principle
- Scatter Plots
- Control Charts
- Affinity diagram
- Relations diagram
- Tree diagram
- Matrix diagram
- Matrix data analysis
- Arrow diagram
- How apply TQM in Garments Industry
- Problem Solving Tools and Technic
- Project 01
Md. Abdur Rahman Robin
Lead Instructor & Course Facilitator
LMTC
